Privacy Policy

This Privacy Policy explains how BlindsFactory.ca collects, uses, stores, and protects personal information when you visit our website, request a quote, book a measure, place an order, or use our services. By using this website, you agree to the practices described here.

Privacy Policy for BlindsFactory.ca

1. Collection of Information

We collect information only when it is needed to provide quotes, process orders, schedule measurements and installations, and support your requests.

Personal Information

Name
Address
Phone number
Email

Service & Order Details

Billing and payment information
Measurements and installation details
Communication records and service history

Website Usage & Cookies

We may collect basic usage data (pages viewed, device/browser type, approximate location from IP, and referral source). Cookies may be used to improve performance and understand how visitors interact with the website.

2. Use of Information

We use collected information to operate our services and support your order, including:

Processing orders, payments, and installation scheduling
Customer support, service requests, and warranty assistance
Preparing quotes and coordinating measurements
Improving service quality and website performance
Legal and regulatory compliance when required

3. Disclosure

We do not sell personal information. We may share limited information only when required to complete a transaction or deliver services.

Service Partners

Payment processors
Delivery and logistics providers
Manufacturers (for custom production)

Legal Requirements

We may disclose information if required by law, regulation, court order, or to protect our rights, safety, and operations.

4. Security

We protect data using reasonable administrative and technical safeguards. However, no online system can guarantee absolute security.

5. Cookies

Cookies are used to improve website performance and basic analytics. You can disable cookies in your browser settings, but some site features may not function properly.

6. Access & Corrections

You may request access or correction by contacting us in writing. We may ask for verification to protect your information before responding.

7. Retention

Information is retained only as required for business operations (including orders, warranty/service records) and legal obligations.

8. Changes

This policy may change without notice. Continued use of the website means you accept the most current version posted.

9. Contact

For questions or concerns about this Privacy Policy, contact:

BusinessBlinds Factory.ca Inc.

Address70 Silton Road, Woodbridge, ON, L4L 8B9

Emailservice@blindsfactory.ca