BlindsFactory.ca (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. By accessing or using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely via third-party providers)
Non-Personal Information:
- Browser type and version
- IP address
- Operating system
- Referring website or search terms
- Usage data (e.g., pages visited, time spent on the website)
Cookies and Tracking Technologies:
- We use cookies and similar technologies to enhance user experience, analyze website traffic, and deliver personalized content.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill orders
- To communicate with you regarding your purchases, inquiries, or service calls
- To improve our website and services
- To send promotional materials or special offers (if you opt-in)
- To comply with legal obligations
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your data in the following circumstances:
- Service Providers: With third-party vendors (e.g., payment processors, delivery services) to complete transactions.
- Legal Obligations: When required by law or to protect our rights and safety.
- Business Transfers: In connection with a merger, sale, or acquisition of our business.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
5. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request corrections to any inaccurate or incomplete information.
- Deletion: Request the deletion of your personal data, subject to legal obligations.
- Opt-Out: Withdraw consent to receive marketing communications by clicking “unsubscribe” in our emails or contacting us directly.
To exercise your rights, please contact us at info@blindsfactory.ca.
6. Security Measures
We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.
7. Cookies Policy
Cookies are small files stored on your device to enhance your experience. We use cookies to:
- Remember your preferences
- Track website performance and usage analytics
- Deliver personalized content and advertisements
You can disable cookies through your browser settings, but this may affect website functionality.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies for more information.
9. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting. Continued use of our website after changes indicates acceptance of the updated policy.
10. Contact Information
For questions or concerns about this Privacy Policy, please contact us at:
- Address: 767 Credit Stone Rd, Concord, Vaughan, ON
- Phone: 437-500-2209
- Email: info@blindsfactory.ca